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PRINCIPLES OF ETHICAL BEHAVIOR

RESPONSIBILITY

To thoroughly fulfill the commitments, agreements, tasks, and duties acquired with the company, clients, partners, co-workers, and suppliers.

EXCELLENCE

To perform our work with high quality standards, optimizing available resources, and aiming at achieving continuous improvements.

COMMUNICATION

To always speak the truth; to be responsible for what is communicated; to speak positively about others; to promote flexibility in the face of opinions, being able to communicate my wishes and disagreement in a timely and assertive manner, but nevertheless with unwavering respect and objectivity.

COMMITMENT

To guarantee that my actions are coherent in order to fulfill the mission of the company. To do so, I am committed to respect all established rules, policies, and agreements aiming at fulfilling the vision of the company for the benefit of the team, clients, and partners. I shall generate positive attitudes both professionally and personally. I pledge to respect the confidentiality of the information of the company and its clients.

INTEGRITY

To behave ethically, honestly, and with integrity at all times.

LOYALTY

To act loyally, sincerely, and honestly, responding to the same trust as I have been given.

COOPERATION

To contribute to maintaining a harmonious work atmosphere, participating in the achievement of the common good, being flexible in the face of changes occurring in, and the needs of the company and the clients, being able to provide and ask for help whenever required; collaborating in caring for the goods and resources of the company and clients. Being permanently willing to improve.

SUCCESS

To focus my actions so that my work may contribute to fulfilling the results expected by the client and the company.

DISCIPLINE

To fulfill the norms of conduct established by the company. To align myself with the organizational structure, generating an ordered, timely, clear, systematic, and respectful work order.

RESPECT

To be courteous and polite in my interactions with others. To treat everyone equally regardless of their hierarchical level, gender, age, or any other personal characteristic or belief.